FareBoost Cymru: Chantelle’s Journey to Confidence and Career Success

FareBoost Cymru is a 12-week programme by FareShare Cymru that actively supports people across Cardiff who aren’t currently working, studying, or in training. Whether you’re unemployed, looking to gain work experience, or rebuilding your confidence, FareBoost offers a hands-on way to develop skills, build a routine, and form meaningful connections — all while helping to reduce food waste and tackle food insecurity.

Meeting Chantelle: Taking Steps Forward 

Chantelle joined FareBoost Cymru nearly a year ago. Prior to that, she spent 12 months on a programme with Serco through the Job Centre. Although she had previously visited a Pantri food service, she hadn’t known where the food came from.

That changed when Jessica, our Employability Lead at FareShare Cymru, visited Serco. Inspired by the visit, Chantelle decided to join FareBoost once her placement ended.

“At first, I wasn’t sure what to expect and felt a bit nervous,” she shared. “But I’ve been committed from the start.”

Chantelle meeting the deputy first minister Huw Irranca-Davies and Cabinet Secretary for Housing and Local Government Jayne Bryant.

Building Routine and Confidence Through FareBoost programme 

Right from the beginning, Chantelle found the FareBoost team friendly and supportive.
“Everyone showed me what to do and helped me settle in,” she said. “It gave me a routine and a chance to meet people.”

Moreover, working in the warehouse and taking part in training boosted her confidence. She gained leadership experience by helping new volunteers and sometimes swapped shifts to cover busier days.

“The training also helped me handle real work situations,” she explained, “like calming down customers arguing at the stadium. I enjoy working with the team and knowing our work matters.”

First Job Success and Future Plans 

Four months ago, Chantelle secured her first paid role — working part-time in hospitality at the Principality Stadium. 

“I hadn’t really worked before, but now I’ve been in this role for a few months and I’m ready to move forward.” 

Chantelle is preparing to take her Security Industry Authority (SIA) training through FareBoost, aiming to become a steward. 

Support and Community 

Throughout her journey, the FareBoost team continues to support Chantelle every step of the way.
“There’s always someone to talk to,” she said. “Jess checks in regularly and has helped me whenever I needed support.”

Furthermore, being part of FareBoost gave Chantelle a sense of belonging and purpose.
“You’re helping people who need food,” she said. “This place is important and definitely deserves more funding.”

Why Choose FareBoost Cymru? 

At FareBoost Cymru, participants step into a welcoming, hands-on environment where they actively build skills, gain confidence, and establish routines. As a result, they take meaningful steps toward employment. Best of all, you don’t need any prior experience—just the willingness to learn and a commitment to show up.

Ready to take the next step like Chantelle? 

Find out more about FareBoost Cymru and how to get involved by visiting: 
👉 https://fareshare.cymru/fareboost-cymru/